Support

How do I delete my account?

From inside any of our games, in its options. Each game has a page with the exact steps and what gets deleted; they are listed under Help for each game above.

I bought something in the iPhone app and want a refund.

Purchases made in the App Store version are charged and refunded by Apple under Apple's rules. Ask Apple at reportaproblem.apple.com. When Apple refunds a purchase, the items it delivered are withdrawn from your account.

I bought something on the website and want a refund.

Refunds for purchases paid on the website follow the Terms of Service of the game you bought in. If something went wrong with a payment, email us with your username, the game and the time of purchase.

I paid but the items did not arrive.

Paid items are delivered to your in-game mail. Open your mail first; if they are not there after a few minutes, email us with your username, the game and the time of purchase.

I forgot my password.

On the sign-in screen, tap Forgot password. This works if you added an email address to your account in the game's options. If you did not, email us from the address you want to use and tell us your username.

Can I get a copy of my data?

Yes. Request it from the account and privacy section of the game's options, or email us.